FAQ


Product

All of our art prints are made to order reproductions of original watercolor paintings scanned by a high quality Epson scanner at 300dpi or higher. Although slight variance does exist from the original, we do our best to ensure consistency by conducting ink tests to ensure the colors of our prints match the real painting as closely as possible. Please note that the images on your screen may vary slightly in color from the actual print.

The flexibility and direct control over quality is one of the reasons we choose to own the entire print process in house from the inception of our business.

Shipping

  • All full priced Original Paintings ship FREE via Priority with tracking within the US. Please select the Standard Shipping option during checkout and you will be automatically upgraded.
  • All orders outside of US $250USD and over will ship free via USPS International.

Unless otherwise stated in listing, orders ship within 3-5 days. Depending on when you place your order, it can take 2-12 days to arrive if you are in the US. Expedited shipping methods are available. Processing time may take slightly longer during November and December due to busy holiday season.

International orders will be packaged and shipped within 5-7 business days and the delivery timeline will vary by country and carrier. Please contact us directly if rush delivery is needed.
Although we don't package and ship products at lightening speed like Amazon, thank you for your support and patience. Know that each item is packaged with care.

Packaging

In doing our small part to save trees, we will not print a receipt of your order with your package unless it is requested during checkout. You should receive an order confirmation via email with the details of your order should you need to contact us with any questions. This also makes gift orders easier as the prices of the items will never be revealed in the shipment.

Returns

Your satisfaction is super important to us!

If the product arrives in a damaged condition, we will replace it for you free of charge or issue a refund. Please email hello [at] easysundayclub [dot] com with a photo of the damaged goods and I will replace them as soon as I can upon inventory availability.

For returns due to any other reason, please initiate the return within 14 days from receiving the product. However, the original order shipping cost will be non-refundable.

Original Paintings + Commissioned Art: All purchases are final.

Please contact us to make a Return Authorization at hello [at] easysundayclub [dot] com . 

Can you send an order as a gift?

Yes! Many of our customers order our products as presents for their friends and family (awesome!). To do so, simply leave a note during checkout with:
  • 1) Recipient name
  • 2) Sender name
  • 3) Sender message (optional)
We don't currently offer gift wrapping service. If you would like to see Easy Sunday Club designs on a gift wrap, be sure to let us know!

    Do you accept commissions?

    I have stopped offering personal commissions to free up more time to grow my e-commerce business, sorry! For licensing inquiries or commercial custom work please contact hello [at] easysundayclub [dot] com

    How do I get my artwork framed?

    There are so many art frames available and finding the perfect frame for your Easy Sunday Club print can be a challenge. Read up on how to find the right frame for your watercolor art print in our blog post here.